Privacy Policy for Model Bazaar Delivery App
Effective Date: July 05, 2024
Model Bazar Management Company ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Model Bazaar Delivery App (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
When you register for an account or use the App, we may collect the following personal information:
- Name: To identify you and personalize your experience.
- Email address: To communicate with you regarding your orders, updates, and promotional offers.
- Phone number: To provide customer support and facilitate order delivery.
- Delivery address: To deliver your orders accurately.
- Payment information: Including credit/debit card details and billing address for processing payments securely.
b. Non-Personal Information
We may also collect non-personal information about your use of the App, such as:
- Device information: Including device type, operating system, and unique device identifiers to ensure compatibility and enhance user experience.
- IP address: To help diagnose problems with our servers and administer the App.
- Browser type: To tailor the presentation of the App.
- Usage data: Including pages viewed, time spent on the App, and other related data to analyze usage trends and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our services: To operate, maintain, and enhance the App.
- Order processing: To process and manage your orders and facilitate delivery.
- Communication: To send you updates, notifications, and promotional offers.
- Personalization: To tailor your experience based on your preferences and usage patterns.
- Payment processing: To securely process payments and prevent fraudulent transactions.
- Compliance: To comply with legal obligations and respond to lawful requests by public authorities.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies and individuals to facilitate our services, such as payment processors, delivery partners, and customer support. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your personal information may be transferred as a business asset.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency), we may disclose your personal information to comply with legal obligations.
- Third-Party Services: Including Google Maps API, which we use to facilitate our operations and improve the accuracy of deliveries.
4. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server technologies. However, no internet or electronic transmission is completely secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access and obtain a copy of your personal information.
- Rectification: You have the right to correct any inaccuracies in your personal information.
- Erasure: You have the right to request the deletion of your personal information.
- Restriction: You have the right to object to or restrict the processing of your personal information.
- Withdrawal of Consent: You have the right to withdraw your consent at any time.
To exercise these rights, please contact us at [insert contact email].
6. Third-Party Links
The App may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: infopmbmc@gmail.com
- Address: Plot No.18, Block No. D2, Johar Town, Lahore
- Phone: +92 (308) - 0800222
